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Pnina Varolin has started a discussion: Cyber-ark is looking for Technical Support Engineer "Job Description: Maintaining the highest level of expertise throughout all company products, including integration of Cyber-Ark products with enterprise systems Assisting, Supporting, troubleshooting and performing advanced analysis of customers’ and partners’ issues and requests . Working with worldwide enterprise customers. Sustaining a high level of customer relations whilst managing multiple cases simultaneously. Job requirements: • BSc. in Computer Science • Proven technical skills • Capable of understanding the technical aspects of a complex system • Strong ability to troubleshoot issues and provide resolution • Excellent communication skills (mainly in English) • Customer Service oriented • Ability and desire to learn and work independently as well as in a team • Ability to manage time well and meet multiple deadlines in a sometimes hectic environment Advantages: • At least 2 years experience in Technical Support in SW company • Experience working with enterprises • Knowledgeable in information security • Knowledge in one or more of the following areas o Information security o Operating systems o Client\Server systems o Programming\Scripting languages o Networks, Firewalls, Proxy servers, Sniffers o Directories o Domain controllers o Web servers and Web applications o Authentication methods (RSA Securid, Smart cards, Tokens, Radius, LDAP) • Knowledge of additional languages Please send CV to: jobs-il@cyber-ark.com" | ||||||
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