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liat gaber has started a discussion: Junior Technical Support Engineer "To be an integral member of a team responsible for quickly investigating highly technical, complex issues, providing solutions to customer problems and forwarding development requests or issues of our various products to our development team. You will be critical in maintaining the trust of our customers when working with our customers' contact persons to define the issue, resolve it, or enlist a cross-functional team to resolve it in addition to ongoing improvement of our services and deliveries. Requirements: • BSc in Information system, Industrial & Management engineering, Information systems management or other equivalent degree – Must! • Excellent customer support skills – Must! • SQL & Database knowledge – Must! • Good technical skills in web environment. • Ability to communicate effectively and to work under pressure. • Extensive experience in examining, investigating and solving dynamic problems with ability to think "out-of-the-box” and develop creative solutions. LiatG@hexagontech.co.il" | ||||||
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