New job Technical support engineer for a great startup

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Group: משרות הייטק בין חברים, לפני שמתפרסמות בלוחות וחברות השמה Subject: Technical support engineer for a great startup Assaf Hauser posted a job: Technical support engineer for a great startup "Responsibilities: -Helping customers solve technical issues with all company's products. -Answer questions from customers and prospective customers about the features and capabilities of company's products. -Develop customer-facing documentation on as-needed basis. -Communicating customer needs and wishes to company's development and engineering staff. -Work is done primarily via email, with some phone contact. -Motivation for traveling required. Requirements: -Excellent communication and diagnostic skills. consistently solve problems reputation for productivity, complex problem resolution and professionalism. -Solid knowledge of internet protocols such as SSH, FTP, SFTP, HTTP, UDP as well as the ability to use diagnostic tools such as tcpdump and dig. -Storage and Video knowledge is an advantage. -Linux skills - Strong command line, scripting and troubleshooting ability. -SQL Database Operational support. -2-3 years previous experience in a technical support role. Only relevant CVs to: assaf@qaconsultant.co.il"

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